Contact Details

Telephone: 01782 626172

Fax: 01782 710478

Email: ssicb-nst.thevillagesurgery@nhs.net

Contact Us Online: https://florey.accurx.com/p/M83007

NHS 111: Call 111 or visit 111.nhs.uk

Patient Access: www.patientaccess.com

NHS App: www.nhs.uk/nhsapp

Find your NHS number here
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Location

The Village Surgery, 49 High Street, Wolstanton, Newcastle, Staffordshire, ST5 0ET

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

The surgery is on the corner of Keeling Street and High Street, Wolstanton and is on the main bus routes for Newcastle, Burslem and Tunstall. Chemists are nearby in the village.

Physical accessibility statement

At The Village Surgery, we are committed to ensure that our services are accessible to all patients, including individuals with physical disabilities. Our aim is to provide a welcoming and accommodating environment for all patients.

Facility Accessibility

• Our main entrance is equipped with automatic doors to facilitate easy access. We also have a ramp available for those who may have mobility challenges
• We have designated accessible parking spaces that are located in the car park close to the entrance.
• Our waiting area is spacious and designed to be easily navigable for individual’s using wheelchairs or other mobility aids.
• Accessible restrooms are available and equipped with the appropriate fixtures for ease of use.

Our staff are trained to provide assistance if needed. Please inform us in advance of any specific requirements or if you need help accessing any part of our facility.

These times may be vary to suit the needs of the practice. Appointments are also available online. Ask at reception for details.

Extended Access

North Staffordshire and Stoke-on-Trent CCGs together with the GP Federation have formed a group of 'Hubs' across the region for patients to access appointments outside of surgery times.

Appointment times will be Monday to Friday between 4pm and 8pm and also during the day on Saturdays, Sundays and Bank Holidays. Please go to the following link for further information and how to book your appointment, or telephone the surgery.

https://www.northstaffsccg.nhs.uk/your-services/extended-primary-care-services

Out of Hours

If you require assistance outside of surgery hours, please call 111 or visit 111.nhs.uk

We have an out of hours contract with Totally Group. This is managed by NHS 111 and patients will be directed if needed following triage from 111.

Integrated Care Board & Primary Care Network Details here