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Useful Numbers

Wolverhampton Information Network (WIN)
A free online resource to help you find local health, care and community services.

Addiction Services
FREE Mutual Aid Support (PDF, 370KB)

Advance Decision or Advance Statement
A new free website My Decisions helps people to plan ahead and make an Advance Decision or Advance Statement. By guiding people through different scenarios the website encourages people to make informed decisions about what they would want if they lost the ability to make decisions. At the end, a personalised Advance Decision or Advance Statement is created for people to print, sign, witness and share.

Advice and support for anyone affected by drugs or alcohol
Wolverhampton 360o Young People’s Substance Misuse Services 0300 123 3360 

There is a new support forum for parents and carers dealing with Autism. Autism Voice of Hope offers a safe and relaxed environment to share your hopes and aspirations with other parents and carers. Explore other forms of alternative therapies and discover the help and support that is available to you. For more information contact Janet Grant on 07846 751945

Bereavement Information Hubs
These are an informal, friendly place to meet and talk to others who have experienced loss and grief.

Find out more about your local Bereavement Information Hub here (PDF, 356KB).

Birth Choice
Which? Birth Choice is a free and independent site that helps women and their partners understand their options when deciding where to give birth.

Blood Test Drop in Clinics
Community Phlebotomy Drop in Clinics (PDF, 160KB)

Cervical Cancer Support and Information
Helpline: 0808 802 8000

Citizens Advice Bureau
Tel: 01902 773626

Counselling Services for young people age 11-19
NHS Wolverhampton CCG has commissioned to provide a free, safe, confidential and non-stigmatised way for young people aged 11-19 to receive counselling, advice and support online. It is available from 12pm until 10pm Monday to Friday whilst at weekends (Sat and Sun) it’s available from 6pm to 10pm, 365 days per year and provides a much needed out of hours service for advice and help. Young people self-refer to the service via

Dementia Services

Diabetes – New in 2018
Type 1 Diabetes Online Resource: Living with a long term condition can be difficult and stressful. Access to information, resources and support is key in helping people manage their condition. The NHS Diabetes Programme, with its partners Diabetes UK and NHS Digital, have developed new content on NHS.UK, which was formally NHS Choices –

Domestic Abuse Services
Domestic Abuse Services: The Haven Wolverhampton is a charitable organisation that has been providing help and support to women and children affected by domestic abuse for over 40 years. They are most well known for providing refuge to women who have become homeless due to domestic violence, but their range of services stretches much further than this. The Community Advocacy Service provides advice to enable women to live independently in society. They offer support in terms of financial advice, confidence building and information on keeping safe. There are drop in sessions, as well as legal advice sessions. Please click here for more information.

Dying Matters
Supporting people to talk about dying, death and bereavement and to make their end of life wishes known

Falls Prevention Service (PDF, 523KB)
Visit the Falls Prevention Service section of the Royal Wolverhamton NHS Trust website.

You may also find this Stay Independent Leaflet (PDF, 212KB) useful.

Healthy Minds – Wolverhampton
An NHS psychological therapies service for people who are experiencing common mental health problems such as depression, anxiety and stress.

Hearing Loss
The Ear Foundation has launched a website which brings together a wide range of practical resources and information available on hearing loss in one place. SoundSpace Online aims to gather accessible information for people of all ages with hearing loss, their families, professionals ,policy makers and funders of services in the sector – or anyone interested in learning more about hearing loss. The website provides good quality, readable and usable information, which will be constantly kept up to date

Marie Curie Website and Support Line
Tel: 0800 090 2309

Mental Health Services in Wolverhampton
Visit WCCG Website

Beam is a recently launched drop-in service in Wolverhampton. Their aim is to provide children and young people up to the age of 18 (up to the age of 25 for care leavers or anyone with a disability), parents/ carers & professionals with advice, signposting and support with any concerns relating to mental and emotional wellbeing.

Their team of Youth Workers, Therapists and trained Wellbeing Volunteers offer children and young people guidance and support with their mental and emotional health. They provide caring advice and guidance in particular areas including anxiety, anger, mood management and self-esteem. Located in comfortable surroundings, they have a variety of online resources that can be accessed, if young people just want to browse some information. They also run a wide range of therapeutic and wellbeing groups and workshops for young people and parents/carers to access.

If you think Beam may be useful for you, your child, or a young person you are working with, feel free to drop-in. There is no need to book an appointment - you can simply drop in and start receiving support when you need it.

For further information e-mail:

Mental Health (Children)
Parents and carers can now access MindEd for Families, a new online resource that provides access to free, evidence-based advice for anyone concerned about their child’s mental health or wellbeing. Developed by parents and the MindEd Consortium of professionals, MindEd for Families is accredited by the NHS Information Standard.

Neurological Conditions – Café Neuro
Wolverhampton Cafe Neuro poster (Updated March) (PDF, 455KB)

New Cross Hospital
Tel: 01902 307999

Recovery Near You
Tel: 0300 200 2400. Provide information, advice and guidance for people with drug and/or alcohol dependency.

Relate Macmillan Counselling Service

Tel: 01902 426422

SEND – Health
Explore the range of health services available for children and young people aged 0-25 who have special educational needs and/or disabilities. To find out more visit the special SEND portal on the council’s website.

Sexual Health Services (Embrace)
Download the Embrace Service Leaflet here. (PDF, 642KB)

A new national online resource to help the public make healthy, safe and informed choices about sexual and reproductive health and wellbeing.

Social Services
Office hours – 01902 556556
Out of hours – 01902 552999

Stop Smoking Support
Smokefree provides free quitting tips and advice. Visit their website at:

Stroke Support, West Midlands
Meetings every Saturday between 11:00 and 13:00, Action 4 Independance, Albert Road, Wolverhampton. Email or visit their website:

The Stoke Association has updated their My Stroke Guide, which gives people free access to trusted information about stroke and risk factors, alongside advice on prevention. Around 80,000 people a year are admitted to hospital with a stroke, and there are more than one million stroke survivors in England.

Support Groups
Download cancer support groups for Wolverhampton and the surrounding areas here. (PDF, 80KB)

Wags (Wolverhampton Area Gynae Support)
Gynae cancer support group. Monthly meetings. For more information please contact: 01902 763049 / 01902 790296 or email:

Local Services, Let
St Quentin Residential Homes Ltd